Prior Authorization Denial — How to Appeal

What to Do When Insurance Says Approval Was Required (or Denied)

A prior authorization denial does not necessarily mean your treatment should not have been covered.

It usually means the insurance company is claiming that approval was:

  • Never requested

  • Requested incorrectly

  • Denied before treatment

  • Required but impossible to obtain in time

These denials are often procedural, not medical — and many are reversible when appealed correctly.

What Is a Prior Authorization Denial?

Prior authorization denials commonly include language such as:

  • “Prior authorization required”

  • “No pre-certification obtained”

  • “Authorization denied”

  • “Services not approved in advance”

In plain terms, the insurer is saying:

The treatment was not approved according to the plan’s process.

This does not automatically mean:

  • The treatment was unnecessary

  • The treatment was inappropriate

  • The denial is final

Why Insurers Deny Claims for Prior Authorization

These denials often occur when:

  • Treatment was urgent or emergent

  • Authorization was requested but not processed in time

  • Authorization rules were unclear or inconsistent

  • The insurer retroactively denied approval

  • The provider relied on incorrect authorization guidance

In many cases, the denial focuses on process failures, not the treatment itself.

Why Prior Authorization Appeals Commonly Fail

Appeals often fail — even when treatment was unavoidable — because:

  • The appeal focuses on medical need instead of procedural rules

  • The appeal does not address the authorization requirement directly

  • The timeline is not explained clearly

  • The wrong appeal structure is used

  • The insurer’s stated reason for denial is not challenged head-on

Simply arguing that treatment was “necessary” is often not enough in these cases.

What a Successful Prior Authorization Appeal Must Do

An effective appeal must:

  • Address the authorization requirement directly

  • Explain why authorization was not obtained or could not be obtained

  • Clarify timing, urgency, or insurer process failures

  • Frame arguments in the order insurers expect

  • Preserve appeal rights and escalation options

These appeals depend heavily on how the situation is explained, not just what happened.

The Most Effective Way to Appeal a Prior Authorization Denial

Because these denials are procedural, structure matters.

An attorney-written Prior Authorization Appeal Template is designed to:

  • Address authorization requirements correctly

  • Frame urgency and timing issues properly

  • Avoid language insurers routinely ignore

  • Present arguments in reviewer-friendly sequence

  • Protect appeal rights and deadlines

👉 Prior Authorization Appeal Letter Template

This template is designed specifically for denials involving missing, denied, or disputed authorization.

Is This the Same as a Medical Necessity Denial?

No. If your denial says not medically necessary,” a different appeal strategy applies — even if authorization is mentioned.

Medical Necessity Denial — How to Appeal

Using the wrong appeal structure can weaken a strong claim.

Not Sure Which Denial Applies?

Some denial letters cite multiple reasons.

If your denial is confusing:

Don’t Miss the Deadline

Prior authorization denials are subject to strict appeal deadlines, sometimes as short as 30–60 days.

Waiting to gather more information does not stop the clock.

Insurance Appeal Deadlines — What Happens If You Miss Them

Prior authorization denials are usually about process, not medical judgment.

Many are overturned when the insurer’s procedural reasoning is challenged clearly, calmly, and on time.

LEGAL Prior Authorization Appeal Letter Template

Prior Authorization Denial — FAQ

What is a prior authorization denial?
It means the insurer claims approval was not obtained, was denied, expired, or applied incorrectly.

Can insurance deny a claim after saying it was authorized?
Yes. This happens when authorization was limited, mismatched, or not linked correctly to billing codes.

Are prior authorization denials appealable after treatment?
Often, yes — especially when care was urgent or authorization issues were outside the patient’s control.

How quickly do I need to act on a prior authorization denial?
Many plans require appeals within 30–60 days.